Online Journal: Quality Management (QMJ)

 

The transition to online access for the Quality Management Journal (QMJ) was complete earlier this year. The Quality Management Journal aims to link the efforts of academic researchers and quality management practitioners by publishing significant research relevant to quality management practice and provide a forum for discussion of such research by academics and practitioners.

The Quality Management Journal is a peer-reviewed publication and is published four times per year.

Full, Senior and Fellow members all have free access to digital subscriptions.  Join today at the ASQ site, upgrade by calling ASQ Customer Care at 800-248-1946, or contact Austin Section 1414 Membership Chair Shoshana Bokelman shoshanab@asq.org for assistance.

Student and Associate: Digital Access to the Quality Management Journal is not included in your membership.

 

Read Here

 

ASQ Austin – ACC Certified Quality Engineer Exam Preparation Course – Register by 3/13/18

Want to become an ASQ Certified Quality Engineer? This class will prepare you for the exam coming up in June 2018. Review all the material in the primer, test taking tips, and practice answering test questions. People that take the course improve their chances of passing the exam. You must register at ACC to enroll in this class. The course will be taught by Phil Flories, is a long time ASQ Austin member and instructor for the ASQ CQE Exam prep course.

• Cost is $431 plus course materials

• This is a one-semester course from 3/21/18 to 5/30/18 every Monday and Wednesday from 6:00pm to 9:00pm

• The course will be held at ACC, register at ACC

• Sign up for Continuing Education at ACC by March 13, 2018

• For questions please contact Mike Harkins mikehark@swbell.net

Austin Community College (ACC) Highland Business Center (HBC)

5930 Middle Fiskville Road

Austin, Texas  78752

Room 411.0

ACC HBC – Map & Directions

Lean Six Sigma Master Black Belt (LSS MBB) Training Feb/March 2018

ASQ Austin Section 1414 is excited to share a unique training and career development opportunity right here in Austin, TX


Smarter Solutions, Inc.

in partnership with 

 Lean Six Sigma Master Black Belt Training

 

Course Description:

https://www.smartersolutions.com/services/lean-six-sigma/lss-master-black-belt

Join a Lean Six Sigma Master Black Belt training course that teaches you how to manage an improvement program that is tied to organizational success – not just projects and hard savings. This intensive two-weeks-over-two-months robust curriculum is based upon wise application of next generation Six Sigma and Lean concepts via the Integrated Enterprise Excellence system. Topics included in this training meets and exceeds the ASQ MBB Body of Knowledge.

This Master Black Belt training offers an enhanced how-to methodology for creating an organizational Operational Excellence system.   Operational Excellence Master Black Belt training describes the benefits of this two-week offering.

Testimonials explain both personal and organizational gains received from this beyond Lean Six Sigma Master Black Belt offering.

 

Instructor Bio:

https://en.wikipedia.org/wiki/Forrest_W._Breyfogle_III

Forrest Breyfogle III is an ASQ Fellow who has an MSME degree from the University of Texas in Austin.  He is CEO of Smarter Solutions Inc. (www.SmarterSolutions.com).  He has authored or co-authored over a dozen books.  His five-book set, Integrated Enterprise Excellence provides an enhanced operational excellence system for the utilization and integration of scorecards, strategic planning, and process improvement so that the enterprise as a whole benefits.

Mr. Breyfogle was named Quality Professional of the Year for 2011 by Quality Magazine and in 2012 was awarded alumni of the year by Missouri University of Science and Technology. He also received the prestigious Crosby Medal from the American Society for Quality (ASQ) in 2004 for an earlier book, Implementing Six Sigma and was presented the Leadership Award at the 2013 Lean & Six Sigma World Conference.

Forrest W. Breyfogle III

CEO, Smarter Solutions, Inc, Austin

Smarter Solutions, Inc.

Location: 

The University of Texas at Austin
Engineering Education & Research Center Building (EER)
2501 Speedway
Austin, TX 78712

Map & Directions

 

Course Schedule:

February 26 – March 2, 2018 and March 26 – March 30, 2018

a

Continuing Education Units (CEUs):
7.2
 a

Registration / Cost:

Learn more at http://lifelong.engr.utexas.edu/epd/leansixsigma.php

The nominal registration cost is $7500 and early registration is $7000, however discounts are available for a variety of situations.

The registration cost includes:

  • Coaching (during, between training weeks, and after the course) – Value of $800
  • Master Black Belt Certification (project required) – Value of $500
  • Reference Text/Materials – Value of $525
  • Certificate of Completion – Documentation of the number of hours completed that can be submitted for Continuing Education Units.
To obtain a quote, contact Forrest Breyfogle at Smarter Solutions: info@smartersolutions.com
 a
Testimonials:
  • “Forrest really helped me connect Lean Six Sigma concepts back to the types of business process we see in a school division, creating true relevancy.” … J.B., Manager Information  Technology, Public Schools
  • “Forrest offers a very practical and effective methodology to provide more insight to the use of data. This approach can be a huge game changer in pursuing improvement goals.” … P.M., Healthcare Consultant
  • “This course changed the way I usually approached analyze and look for improvement opportunities.” … N.G., Manufacturing Production Manager
  • “This workshop was very engaging and well structured.” … S.S., Hospital Quality Improvement Manager
  • “Forrest continues to innovate and provide alternative approaches to Lean Six Sigma providing a clear roadmap to success.” … K.L. Director Operations Healthcare Provider
  • “Forrest training is really more than a regular Master Black Belt training.  Forrest’s training is not just teaching statistical tools, the training goes far beyond because it teaches the use of an Operational Excellence approach that combines with continuous improvement (CI) tools to create a truly CI system.  Forrest also makes you think again and challenge current processes and tools in a way that you really think in a continuous improvement mindset.  This training is like no other.” … A.C. Supply Chain Project Manager, Manufacturing

Volunteers Needed – Austin Energy Regional Science Festival – 02/21-24/18

Judges/Volunteers needed for the Austin Energy Regional Science Festival, February 21-24 2018

 

Topic:

The  Science Festival is a competition for students from 23 school districts and 12 counties who are advancing from their local schools. Junior (middle school) Division and Senior (high school) Division students submit their projects in one of 17 scientific categories, covering both Life and Physical Sciences as well as Math and Engineering.

The  top three winners in each category from both divisions advance to the state fair in San Antonio. Elementary students are judged on Saturday, Feb 24, 2018 and are graded but do not advance/

The overall top six projects in the Senior Division, called “Best of Fair”, advance directly to the international competition.

 

How to Help:

  • We need subject matter experts to evaluate the projects. About 7-8 projects are assigned to each group of 3 judges Who interview the students and  discuss the project to determine the ranking.
  • Judging  is a 2-4 hour commitment, plus orientation.  We offer orientation sessions in the weeks prior to the fair. Judging  will take place on Thursday, Feb 22, 2018 at the Palmer Event Center. Links to the abstracts will be made available the week-end prior to the fair.
  • We also need general volunteers from Wednesday, Feb 21 to Saturday, Feb 24 to help with registration, project set-up, and assisting with the awards ceremonies. You can register as either a judge or a volunteer by going to http://www.sciencefest.org/volunteers

ASQ volunteers may submit a request for RU’s  from their  section recertification chair based on 0.1 RU per hour of time spent in service as a volunteer.

 

When and Where:

Wednesday Feb 21, 2018 – Saturday Feb 24, 2018

Palmer Events Center

900 Barton Springs Road

Austin, TX 78704

Statistics for Non Statisticians – 3/12/18 Free Educational Webinar

Statistics for Non-Statisticians

Think statistics are not intuitive? We all use statistics to make decisions every day without even thinking about it. Attend this webinar and learn how to collect, present, and use statistical data in a way that is so intuitive, everyone will understand it whether or not they understand statistics.

 

Speaker Jim Johnstone, a popular Quality consultant in Austin, Texas works with companies to improve their quality management systems

Prior to starting his own business, Jim was Sr. Director of Supplier Development with Applied Materials. Jim holds Master’s degrees in Electrical Engineering and in Business Administration. A member of ASQ Austin since 2011, he is ASQ certified as a Six Sigma Black Belt, Quality Engineer and Quality Auditor

Date Monday 03/12/2018

  • Start Time: 11:00 AM
  • End Time: 12:00

Agenda

  • 11:00 – 11:05 Introductions and ground rules
  • 11:05-!2:00 Presentation

Eventbrite Link to Register: Statistics for  non Statisticians 

Link to Join:  join.me/asq-1414-

To Dial in by Phone:

  • Join the meeting:  5 minutes early Using the Join Me app, then mute your phone as a courtesy to others
  • You may join via VOIP, Landline or cell phone. Call number In USA: US +1.404.400.8750 or +1.857.706.3435
  • Conference ID: 558-262-817 #
  • Time of the event is Central Std. Time.
  • If you do not already have the Join me app, you will need to download it to your device to join the online event and see the slides

RUs to attendee: 0.1 RUs

For questions contact our Education Chair:  Norma Antunano  norma.antunano@asqaustin.org

Corrective Action (CA) Plus Training at 10% Discount – 02/06-07/18

Local training class is now being offered to ASQ members at a 10% discount.

For details contact the McDonald Consulting Group

https://mcdcg.com/product/ca-plus-feb-6-7-2018-austin-tx/

<<<<<<<<<<<<<<<<<<<<>>>>>>>>>>>>>>>>>>>>

CA PLUS: Feb 6-7, 2018 – Austin, TX

$1,195.00

CA PLUS

Minimize Risk

Strong Root Cause Analysis / More effective Corrective Action

Tell me if this sounds familiar:

You get a customer complaint – they’ve received a defective thingy from you.

  • You go through Root Cause Analysis (RCA) – determine the problem, fix it, and notify the customer.  The customer is happy.

A few months later, the customer gets another defective thingy from you.

  • You go back through RCA, determine that it was a different Root Cause (RC), fix that, and notify the customer (again).  The customer is less happy, and a little grumbly.

A few months after that, the customer gets a third defective thingy from you. They’re really mad now, and losing confidence that you even know how to make defect-free thingys!

  • You go back a third time, find a different RC from the first two, fix that, and grovel to the customer so they won’t take their business elsewhere.  The customer is downright cranky now, and wants to implement additional controls so they don’t receive any more defective parts – at your expense, not theirs, of course.

Have you been here?  Are you worried that this could happen to you?

Maybe this has happened to you already…. or you’re worried that it could in the future.

You thought you had the problem solved, but it recurs (even for a different root cause)?  Your bosses ask why it wasn’t “fixed right the first time”?

Tens of hours of analysis and implementation,

spent by dozens of highly-trained people,

wasting (tens of) thousands of dollars in time and resources,

with the net result of ZERO customers happy in the end.

I can help!

The scenario above really happened.  The Fortune 50 company, at their wits’ end, called me in to help them fix the problem – once and for all.   They had smart engineers on the problem, so I was a bit nervous about what value I could add.  I reviewed what they did –

  • They followed all the protocols for Root Cause Corrective Action.  ✓
  • They did their analysis, and hadn’t missed any of the possible root causes. ✓
  • They fully implemented and verified the selected Corrective Action.  ✓

So – why was the problem recurring, not once, but twice??!?

I went back to the drawing board.  I went back to the training I had personally received from the great Japanese masters on how to do effective Root Cause Analysis.  I realized the step that most everyone was skipping, or rushing through…. Time and time again.  I validated that this step is the one most often overlooked.  I went back and worked with their team to implement this step better.

And I fixed the problem for the client.  Permanently.  Problem never reared its ugly head again.

And it works just as well for quality, environmental, and health and safety systems – anywhere that you need to implement permanent corrective action.

Everything Old is New Again

I didn’t develop a new tool.
I didn’t have breakthrough innovation.
I simply applied what my Japanese instructors told me to, with a few modern tweaks.

Better Corrective Action – CA PLUS

If you’d like to learn this technique – how to improve the chances of implementing a Corrective Action that prevents the problem from returning – then sign up for CA+

BONUS:  This tool is also very effective in identifying and minimizing risk.

Six Sigma Deployments That Last – Free Webinar – 01/29/18

Six Sigma Deployments That Last

Forrest W. Breyfogle III

CEO of Smarter Solutions 

Topic:

Six Sigma projects often fail after a short period, or worse, are abandoned before they are completed, because organizations have not created a culture which embraces improvement efforts and ties them to big-picture enterprise benefits.

Learn how to overcome these obstacles using proven techniques that help you connect with top executives as well as front line staff to design and implement projects that everyone can relate to. These techniques have been perfected over hundreds of trials in real businesses and government organizations.

Speaker:

Our speaker,  Forrest W. Breyfogle III,  is the CEO of Smarter Solutions.  

He is an ASQ fellow and has authored over a dozen books on the use of six sigma techniques to improve operations. His five-book set, Integrated Enterprise Excellence provides a system for the integrating scorecards, strategic planning, and process improvement that create lasting enterprise benefits 

Format:    Webinar Educational Event

Date/Time:    Monday, January 29, 2018 10:30 – 11:30 AM Central Time (US & Canada)  

 

Registration and Access to Webinar:

This is a free event.  Please RSVP at Eventbrite to receive the webinar link.

You may join via VOIP, Landline or cell phone.

Call Number In USA: US +1.404.400.8750 or +1.857.706.3435  

 

Event Cost: Free

 

RUs to Attendee: 0.1 RUs  

 

For Questions:  Please contact our Education Chair (Norma Antunano):  Norma Antunano norma.antunano@asqaustin.org

 

August 2017 Message from the Section Chair

Message from the ASQ Austin Section Chair:


Have you ever thought about becoming an American Society of Quality Member Leader?

Three good reasons to consider it are:

  1. Networking possibilities
  2. Developing your leadership skills
  3. Providing a service to your professional community

In my tenure with ASQ, I have met many interesting and influential people who helped me enhance my leadership and problem solving skills and connected me to opportunities that I would have never been able to access as easily without the contacts I made through ASQ. Why not make your own career go and grow as an ASQ Member Leader?

Leading a volunteer team is different than leading a paid team. Communication skills are vital because you have no central meeting place you go to every day. Creating a compelling vision that aligns your team and developing a strategy to carry it out is instructive and invigorating.  ASQ member leaders have the opportunity to define and execute their own projects in a supportive environment with low risk to their careers. By demonstrating and developing your leadership skills as an ASQ member leader you become more marketable in the job market and can command a higher level of pay.

Providing value to your fellow professionals as an ASQ member leader is something you can be proud of, and, it identifies you as someone with a passion for quality and a commitment to helping others. Many committee chairs like this aspect so much, they come back year after year to make a contribution to the advancement of their profession. Along the way, they earn Recertification Units for their work.

Our ASQ section has 20 elected and appointed leadership positions and 5 to 7 of them turnover every year. We can always use help, but August is a good time to put your name in the hat because that is when we start the nomination process for the following year’s officers and learn which committee chairs will be returning.

Take a look at our ASQ Austin Committees web page to find which committee you want to work with and volunteer so you can get to know the current section leadership and ASQ operating policies. Contact our Membership Chair, Shoshana Bokelman, at shoshana.bokelman@asqaustin.org to get started.  From there, continue learning and contributing and go as far as you want to take it.

As your section Chair, I have found working with new people who bring new questions, ideas, and energy to be one of the best parts of my job. I encourage you to join the ASQ member leader team and make your ideas a reality.

Jim Johnstone

Chairman, ASQ Austin Section 1414

September Speaker Event – 09/13/2017

Why Lean and/or Six Sigma Deployments Fail

And what you can do to resolve the Issue

Forrest W. Breyfogle III

https://en.wikipedia.org/wiki/Forrest_W._Breyfogle_III

CEO, Smarter Solutions, Inc, Austin

Smarter Solutions, Inc.

Topic:

Know anyone who has been laid off because his/her organization’s Lean and/or Six Sigma deployment was downsized or eliminated?  My bet is that you know people and organizations who have encountered this fate. What can be done to resolve this issue?  Presented is a solution to this frequently-encountered occurrence.  In this session, we will first assess the past and then determine the ten steps you could follow to resolve this disbandment problem for organizational process-improvement deployments.

Content for this presentation is taken from an article that is to be published by the speaker in the August 2017 issue of Quality Progress.

Bio:

Forrest Breyfogle III is an ASQ Fellow who has a MSME degree from the University of Texas in Austin.  He is CEO of Smarter Solutions Inc. (www.SmarterSolutions.com). He authored or co-authored over a dozen books. ASQ Body of Knowledge references are made to several of his books. His five-book Integrated Enterprise Excellence series provides the details for implementing an Operational Excellence system that structurally integrates predictive scorecards with the processes that created them. This IEE system provides the guidance for the selection and execution of improvement project efforts that benefit the big picture.

Location: 

Flex

12455 Research Blvd

Austin, Texas  78759

Visitor Welcome Center, please use map link below

Flex – Map & Directions

Schedule:

Wednesday / September 13th

  • 6:00 – 6:30 PM – Networking Time / Snacks
  • 6:30 – 6:45 PM – Announcements
  • 6:45 – 7:45 PM – Talk
  • 7:45 – 8:00 PM – Door Prizes

 

Food: Sandwiches (including vegetarian option) from Jersey Mike’s will be provided, along with chips, and choice of soda or bottled water.

 

Registration / Cost:

Cost will be $10 per person to cover meeting expenses.

Registration is limited to the first 50 people. Please register no later than Tuesday September 12.

Registration Link: Eventbrite

For questions contact our Arrangements Chair (David Estes):  david.estes@asqaustin.org
RUs:

0.3 RUs shall be given for participating in this event.