Here is the Summer 2018 ASQ Austin Section 1414 Newsletter.
Here is the Summer 2018 ASQ Austin Section 1414 Newsletter.
Process and Product Quality Consulting, LLC (www.ppqc.net)
A high-level overview of CMMI V2.0 and its applicability of its best practices to product development (hardware and/or software), service delivery, and acquisition of products and services” Continue reading “Capability Maturity Model Integration V2.0: It’s So Much More Than Merely Improving Processes – Wednesday, September 12th”
Attendees get valuable technical info, attend four tech presentations, meet leading suppliers, and get a FREE lunch. Exhibitors get a great opportunity to connect with people in their region who want to know about their products and services. Continue reading “Central Texas Electronics Association: Electronics Design & Manufacturing Tech Forum & Expo – Tuesday, August 14th”
The transition to online access for the Quality Management Journal (QMJ) was complete earlier this year. The Quality Management Journal aims to link the efforts of academic researchers and quality management practitioners by publishing significant research relevant to quality management practice and provide a forum for discussion of such research by academics and practitioners.
The Quality Management Journal is a peer-reviewed publication and is published four times per year.
Full, Senior and Fellow members all have free access to digital subscriptions. Join today at the ASQ site, upgrade by calling ASQ Customer Care at 800-248-1946, or contact Austin Section 1414 Membership Chair Shoshana Bokelman email@example.com for assistance.
Student and Associate: Digital Access to the Quality Management Journal is not included in your membership.
Want to become an ASQ Certified Quality Engineer? This class will prepare you for the exam coming up in June 2018. Review all the material in the primer, test taking tips, and practice answering test questions. People that take the course improve their chances of passing the exam. You must register at ACC to enroll in this class. The course will be taught by Phil Flories, is a long time ASQ Austin member and instructor for the ASQ CQE Exam prep course.
• Cost is $431 plus course materials
• This is a one-semester course from 3/21/18 to 5/30/18 every Monday and Wednesday from 6:00pm to 9:00pm
• The course will be held at ACC, register at ACC
• Sign up for Continuing Education at ACC by March 13, 2018
• For questions please contact Mike Harkins firstname.lastname@example.org
Austin Community College (ACC) Highland Business Center (HBC)
5930 Middle Fiskville Road
Austin, Texas 78752
ASQ Austin Section 1414 is excited to share a unique training and career development opportunity right here in Austin, TX
Smarter Solutions, Inc.
in partnership with
Lean Six Sigma Master Black Belt Training
Join a Lean Six Sigma Master Black Belt training course that teaches you how to manage an improvement program that is tied to organizational success – not just projects and hard savings. This intensive two-weeks-over-two-months robust curriculum is based upon wise application of next generation Six Sigma and Lean concepts via the Integrated Enterprise Excellence system. Topics included in this training meets and exceeds the ASQ MBB Body of Knowledge.
This Master Black Belt training offers an enhanced how-to methodology for creating an organizational Operational Excellence system. Operational Excellence Master Black Belt training describes the benefits of this two-week offering.
Testimonials explain both personal and organizational gains received from this beyond Lean Six Sigma Master Black Belt offering.
Forrest Breyfogle III is an ASQ Fellow who has an MSME degree from the University of Texas in Austin. He is CEO of Smarter Solutions Inc. (www.SmarterSolutions.com). He has authored or co-authored over a dozen books. His five-book set, Integrated Enterprise Excellence provides an enhanced operational excellence system for the utilization and integration of scorecards, strategic planning, and process improvement so that the enterprise as a whole benefits.
Mr. Breyfogle was named Quality Professional of the Year for 2011 by Quality Magazine and in 2012 was awarded alumni of the year by Missouri University of Science and Technology. He also received the prestigious Crosby Medal from the American Society for Quality (ASQ) in 2004 for an earlier book, Implementing Six Sigma and was presented the Leadership Award at the 2013 Lean & Six Sigma World Conference.
Forrest W. Breyfogle III
CEO, Smarter Solutions, Inc, Austin
The University of Texas at Austin
Engineering Education & Research Center Building (EER)
Austin, TX 78712
February 26 – March 2, 2018 and March 26 – March 30, 2018
Registration / Cost:
Learn more at http://lifelong.engr.utexas.edu/epd/leansixsigma.php
The nominal registration cost is $7500 and early registration is $7000, however discounts are available for a variety of situations.
The registration cost includes:
- Coaching (during, between training weeks, and after the course) – Value of $800
- Master Black Belt Certification (project required) – Value of $500
- Reference Text/Materials – Value of $525
- Certificate of Completion – Documentation of the number of hours completed that can be submitted for Continuing Education Units.
- “Forrest really helped me connect Lean Six Sigma concepts back to the types of business process we see in a school division, creating true relevancy.” … J.B., Manager Information Technology, Public Schools
- “Forrest offers a very practical and effective methodology to provide more insight to the use of data. This approach can be a huge game changer in pursuing improvement goals.” … P.M., Healthcare Consultant
- “This course changed the way I usually approached analyze and look for improvement opportunities.” … N.G., Manufacturing Production Manager
- “This workshop was very engaging and well structured.” … S.S., Hospital Quality Improvement Manager
- “Forrest continues to innovate and provide alternative approaches to Lean Six Sigma providing a clear roadmap to success.” … K.L. Director Operations Healthcare Provider
- “Forrest training is really more than a regular Master Black Belt training. Forrest’s training is not just teaching statistical tools, the training goes far beyond because it teaches the use of an Operational Excellence approach that combines with continuous improvement (CI) tools to create a truly CI system. Forrest also makes you think again and challenge current processes and tools in a way that you really think in a continuous improvement mindset. This training is like no other.” … A.C. Supply Chain Project Manager, Manufacturing
Judges/Volunteers needed for the Austin Energy Regional Science Festival, February 21-24 2018
The Science Festival is a competition for students from 23 school districts and 12 counties who are advancing from their local schools. Junior (middle school) Division and Senior (high school) Division students submit their projects in one of 17 scientific categories, covering both Life and Physical Sciences as well as Math and Engineering.
The top three winners in each category from both divisions advance to the state fair in San Antonio. Elementary students are judged on Saturday, Feb 24, 2018 and are graded but do not advance/
The overall top six projects in the Senior Division, called “Best of Fair”, advance directly to the international competition.
How to Help:
- We need subject matter experts to evaluate the projects. About 7-8 projects are assigned to each group of 3 judges Who interview the students and discuss the project to determine the ranking.
- Judging is a 2-4 hour commitment, plus orientation. We offer orientation sessions in the weeks prior to the fair. Judging will take place on Thursday, Feb 22, 2018 at the Palmer Event Center. Links to the abstracts will be made available the week-end prior to the fair.
- We also need general volunteers from Wednesday, Feb 21 to Saturday, Feb 24 to help with registration, project set-up, and assisting with the awards ceremonies. You can register as either a judge or a volunteer by going to http://www.sciencefest.org/volunteers
ASQ volunteers may submit a request for RU’s from their section recertification chair based on 0.1 RU per hour of time spent in service as a volunteer.
When and Where:
Wednesday Feb 21, 2018 – Saturday Feb 24, 2018
900 Barton Springs Road
Austin, TX 78704
Statistics for Non-Statisticians
Think statistics are not intuitive? We all use statistics to make decisions every day without even thinking about it. Attend this webinar and learn how to collect, present, and use statistical data in a way that is so intuitive, everyone will understand it whether or not they understand statistics.
Speaker Jim Johnstone, a popular Quality consultant in Austin, Texas works with companies to improve their quality management systems
Prior to starting his own business, Jim was Sr. Director of Supplier Development with Applied Materials. Jim holds Master’s degrees in Electrical Engineering and in Business Administration. A member of ASQ Austin since 2011, he is ASQ certified as a Six Sigma Black Belt, Quality Engineer and Quality Auditor
Date Monday 03/12/2018
- Start Time: 11:00 AM
- End Time: 12:00
- 11:00 – 11:05 Introductions and ground rules
- 11:05-!2:00 Presentation
Eventbrite Link to Register: Statistics for non Statisticians
Link to Join: join.me/asq-1414-
To Dial in by Phone:
- Join the meeting: 5 minutes early Using the Join Me app, then mute your phone as a courtesy to others
- You may join via VOIP, Landline or cell phone. Call number In USA: US +1.404.400.8750 or +1.857.706.3435
- Conference ID: 558-262-817 #
- Time of the event is Central Std. Time.
- If you do not already have the Join me app, you will need to download it to your device to join the online event and see the slides
RUs to attendee: 0.1 RUs
For questions contact our Education Chair: Norma Antunano email@example.com
Local training class is now being offered to ASQ members at a 10% discount.
For details contact the McDonald Consulting Group
CA PLUS: Feb 6-7, 2018 – Austin, TX
Strong Root Cause Analysis / More effective Corrective Action
Tell me if this sounds familiar:
You get a customer complaint – they’ve received a defective thingy from you.
- You go through Root Cause Analysis (RCA) – determine the problem, fix it, and notify the customer. The customer is happy.
A few months later, the customer gets another defective thingy from you.
- You go back through RCA, determine that it was a different Root Cause (RC), fix that, and notify the customer (again). The customer is less happy, and a little grumbly.
A few months after that, the customer gets a third defective thingy from you. They’re really mad now, and losing confidence that you even know how to make defect-free thingys!
- You go back a third time, find a different RC from the first two, fix that, and grovel to the customer so they won’t take their business elsewhere. The customer is downright cranky now, and wants to implement additional controls so they don’t receive any more defective parts – at your expense, not theirs, of course.
Have you been here? Are you worried that this could happen to you?
Maybe this has happened to you already…. or you’re worried that it could in the future.
You thought you had the problem solved, but it recurs (even for a different root cause)? Your bosses ask why it wasn’t “fixed right the first time”?
Tens of hours of analysis and implementation,
spent by dozens of highly-trained people,
wasting (tens of) thousands of dollars in time and resources,
with the net result of ZERO customers happy in the end.
I can help!
The scenario above really happened. The Fortune 50 company, at their wits’ end, called me in to help them fix the problem – once and for all. They had smart engineers on the problem, so I was a bit nervous about what value I could add. I reviewed what they did –
- They followed all the protocols for Root Cause Corrective Action. ✓
- They did their analysis, and hadn’t missed any of the possible root causes. ✓
- They fully implemented and verified the selected Corrective Action. ✓
So – why was the problem recurring, not once, but twice??!?
I went back to the drawing board. I went back to the training I had personally received from the great Japanese masters on how to do effective Root Cause Analysis. I realized the step that most everyone was skipping, or rushing through…. Time and time again. I validated that this step is the one most often overlooked. I went back and worked with their team to implement this step better.
And I fixed the problem for the client. Permanently. Problem never reared its ugly head again.
And it works just as well for quality, environmental, and health and safety systems – anywhere that you need to implement permanent corrective action.
Everything Old is New Again
I didn’t develop a new tool.
I didn’t have breakthrough innovation.
I simply applied what my Japanese instructors told me to, with a few modern tweaks.
Better Corrective Action – CA PLUS
If you’d like to learn this technique – how to improve the chances of implementing a Corrective Action that prevents the problem from returning – then sign up for CA+
BONUS: This tool is also very effective in identifying and minimizing risk.