May Dinner – (05/14/2014)

Come enjoy a mid-year networking and social event with your fellow ASQ professionals.

Texas Land & Cattle


6007 North IH 35 / AUSTIN, TX 78723
1-290 & Hwy 35, next to Embassy Suites
Ph: 512 / 451-6555
 google map | yahoo map
  •   5:00 – 6:00  Meet and Network
  •   6:00 – 7:30  Dinner
  •   7:30 – 8:00  Announcements


Main Course Options –
12oz. Smoked Sirloin
12oz. Boneless Ribeye
6oz. Filet Mignon
12oz. NY Strip Steak
Texas Style Redfish
10oz. Grilled Chicken Breast & Shrimp
Vegetarian option is available upon request 
Dessert Options –
Half NY Style Cheesecake
Warm Chocolate Brownie
Drink Options –
Soft Drinks  
The restaurant can handle most food limitations (vegan, gluten free, dairy, etc).  If there are any questions, you can check with the restaurant to get more details.


$20.00 per plate

RSVP / Payment:

ASQ Austin May Dinner at: The TEXAS LAND & CATTLE:

If you plan on attending and do not want to use PayPal, you may pay at the door (with cash or check only) if you RSVP to by May 12.


Recertification Units (RUs):

Participants will acquire 0.3 RUs for attending.

April Meeting – (04/09/2014)


William W. Scherkenbach

William W. Scherkenbach


Why has Quality been so Difficult?


After the great and informative panel discussion on “Why is Developing Quality Software so Hard?” for ASQ Austin’s March meeting, Bill was inspired to share his perspective on several points that were raised:

  • The role of culture
  • Top down quality
  • Fail Fast
  • Fear in the workplace

Since Deming and many concepts he championed were mentioned, Bill will also share thoughts that Deming shared with him over the years.  After this, the floor will open up  for additional discussion.


William W. Scherkenbach

Executive career in operations and quality management spans world-class enterprises, multinational high-technology organizations and entrepreneurial ventures, with consistent success in improving quality while reducing cost.  Dell, Lexmark, Tokai Rika, Samsung, Liteon Technologies, Ford, GM, US Departments of Defense and Energy are a few of the organizations that have benefited from my technical and transformational leadership.  Extensive European and Pacific Rim (China, Taiwan (Ex-Pat), Singapore, India, Malaysia, Korea, and Japan) supply chain experience.

  • Deming Medal
  • Engineering Society Gold Medal
  • ASA Fellow
  • ASQ Board of Directors (past); ASQ Automotive Division Chairman (past)
  • American Insurance Congress Board of Directors (past)
  • Accompanied Deming on over 1000 occasions as he helped clients all over the world.

“He was my student, and there’s none better in the world… It takes a little ingredient called profound knowledge, and he’s got it.”

W. Edwards Deming


Crowne Plaza Hotel
6121 North IH 35
Austin, Texas  78752
(512) 323-5466
Crowne Plaza Hotel Directions


  • 6:00 – 6:30 PM – Networking Time
  • 6:30 – 6:45 PM – Announcements
  • 6:45 – 7:45 PM – Main Speaker Presentation
  • 7:45 – 8:00 PM – Door Prizes


Appetizers are being provided to members and guests.

RSVP:  Eventbrite RSVP  (not required to attend)

Recertification Units (RUs):

Participants will acquire 0.3 RUs for attending.

March Tour & Panel Discussion – (03/12/2014)


Why is Developing Quality Software so Hard?


On Wednesday, March 12, 2014, the Austin Section of ASQ (American Society for Quality) will host a panel discussion where software and quality experts share ideas and explore the confusing, and often dangerous, intersection of software development and quality assurance. We will explore topics such as:

  • What is high quality software?
  • Why is it so difficult to consistently develop high quality software?
  • What’s the best way for an organization to ensure high quality software?
  • How does the use of Agile development practices impact software quality?
  • How is software QA different from other types of Quality Assurance?

We will also take a tour of Bazaarvoice’s R&D department.  We will walk through and experience first hand the typical Agile Development cycle while touring through the many lounges, meet-up spaces, work areas, and standup spots throughout Bazaarvoice’s Engineering workspace. The culture is what makes BV such an innovative and unique place to work and build exciting new technologies.



Picture-Matt RobertsMatt Roberts is an agile pragmatist continuing his lifelong learning journey, currently serving customers and innovators throughout the complete value chain as VP of Product Development for Socialware. His experience is wide-ranging as he has developed software and led efforts to create systems for product development teams to deliver innovative solutions in companies ranging from early-stage startup to publicly-traded companies in both consulting and full-time roles. He has had the privilege of serving the Austin software development community as Agile Austin President over the past three and half years and as Secretary for the IEEE Computer Society over the past two years. Matt holds certifications as a Certified Scrum Practitioner (CSP), Certified Scrum Master (CSM), and Certified Scrum Product Owner (CSPO). If you’d like to learn more about him, please visit  or see his latest thoughts at You can also follow him on twitter @MulticastMatt.

Picture-JorgeBoria_Jorge Boria is Sr. Vice-President International Process Improvement Services for Liveware, Inc., an SEI Partner. He is a Certified CMMI Instructor and High Maturity SCAMPI Lead Appraiser. He has more than twenty years experience working with the CMM and CMMI spanning a wide range of activities including embedded applications, operating systems, financial applications and MIS. His passion for efficiency and effectiveness led him to become a certified Scrum Master, allowing him to work comfortably with agile disciplines while implementing CMMI. Jorge is a graduate of Cornell University. He has published three books on software and has taught at Universities throughout Latin America.  He has served as technical lead in million dollar Software engineering projects. He is a frequent speaker at conferences, has presented over twenty papers and has conducted webinars for the IT Metrics & Productivity Institute. He was Visiting Scientist at the Software Engineering Institute at Carnegie Mellon University, and currently is Senior Advisor for the Technical Committee of the Melhoria de Processos de Software of of Softex Brazil. For a more complete review of activities and recommendations from customers see

Picture-JonhHeinzJohn Heinz  is a Senior Consultant with Cutter Consortium’s Agile Project & Product Management practice. He is an experienced agile manager, particularly in lean and kanban. In 2008, Mr. Heintz founded Gist Labs to further focus on the essential criteria for innovative success. On a recent project, he coached a 100-person agile/lean game studio, helping the organization increase its throughput of game features per month while coordinating cross-team communication paths, resulting in a doubling of features in one year. Mr. Heintz began his career as a technologist and coach, always seeking solutions with greater leverage and deeper simplicity. His approach to systems and team building emerged in 1999 while leading his first Scrum team, coaching XP and test-driven development. He is a regular speaker at industry events, and is the Program Chair for Agile Austin. Mr. Heintz holds a BS in electrical engineering from the University of Michigan. He can be reached at

Picture-MattTesauro_Matt Tesauro is the Senior Product Security Engineer at Rackspace Hosting.  Matt is broadly experienced information security professional of 14 years specializing in application and cloud security. He has also presented and provided trainings at various international industry events including DHS Software Assurance Workshop, OpenStack Summit, SANS AppSec Summit, AppSec US, EU and LATAM.  His work has included security consulting, penetration testing, threat modeling, code reviews, training and teaching at Texas A&M University.  He is a former board member of the OWASP Foundation and project lead for OWASP WTE project, a collection of application security testing tools.  He holds two degrees from A&M University and several security and Linux certifications.


Picture-DonShaferDon Shafer is Vice President of the IEEE Professional Activities Board (PAB) which provides leadership in the Society for activities related to the professional activities of practitioners engaged computer engineering, computer science, information technology, information systems, and software engineering. As cofounder and technical fellow, Don Shafer developed Athens Group’s oil and gas practice and leads engineers in delivering software services for exploration, production, and pipeline monitoring systems. He has served on the IEEE Computer Society Board of Governors and spent 4 years as the editor in chief of the IEEE Computer Society Press. He is a software engineering subject matter expert for the Cockrell School of Engineering’s Advanced Research in Software Engineering Center at the University of Texas. Shafer has contributed to three books, written more than 20 published articles, and is coauthor of the Quality Software Project Management. Most recently he was editor of the Software Engineering Body of Knowledge (SWEBOK) v3.



Bazaarvoice is based on a simple truth; when people talk to each other, people buy stuff they are happy about because they trust the opinions of others.  We see a day when all voices are connected and, together, help the marketplace function better.  That’s what our name means: the “voice of the marketplace.”  We’ve built a network that connects businesses together to amplify the authentic voices of people wherever they shop – online, in-store and mobile.

Each month, more than 400 million people view and share authentic opinions, questions and experiences about 20 million products in the Bazaarvoice network.  Our technology platform channels these voices into the places that influence purchases.  Our network helps businesses gain access to a wider audience of shoppers and trusted consumer content to improve sales and marketing.  Insights from our network data help marketers and advertisers provide more engaging experiences, drive product innovation and performance, make better merchandising decisions and build brand advocates and loyalty.


This event is sponsored by Bazaarvoice and Covert Cadillac.  Covert Cadillac will be showing its newest electric vehicle, the Cadillac ELR in the Bazaarvoice parking lot.


Bazaarvoice Building
3900 N. Capital of Texas Hwy
Suite 300
Austin, Texas  78746



Park at the back of the Bazaarvoice Building (you may use the parking garage).  Enter in at rear lobby and take elevator to the 3rd floor.



  • Doors open at 5:30
  • 6:00 – 6:50 PM – Tours of Bazaarvoice R&D department and networking
  • 6:50 – 7:00 PM – Announcements
  • 7:00 – 8:00 PM – Panel Discussion


Appetizers are being provided to members and guests.


Eventbrite RSVP  (required to attend)


Participants will acquire 0.3 RUs for attending.

December Holiday Dinner – (12/11/2013)

Estância Churrascaria 

Come enjoy the holiday season and network with your fellow ASQ professionals.

We encourage you to bring a significant other, etc. (spouse, co-worker, boss, previous boss, the boss you would like to have….)


Experience Austin’s first authentic Brazilian Steakhouse, Estância Churrascaria. Sample the flavors of Southern Brazil and enjoy truly exceptional service for an unforgettable dining experience.


Getting to Estância Churrascaria is easy. They’re located right off of Research Blvd and 183 at the Arboretum, just south of Great Hills Trail.

  • Estância Churrascaria 
  • 10000 Research Boulevard Suite B
  • Austin, TX 78759
  • Ph: (512) 345-5600


  •   5:00 – 6:00  Meet and Network
  •   6:00 – 7:30  Dinner
  •   7:30 – 8:00  Announcements


You can view the “menu” from off the Estância Churrascaria website:


  • $20 per person – includes salad bar and soft drink beverage
  •  $9.50 per person for Salad Bar only – includes soft drink beverage (for our vegetarians)
  •  Cash Bar


An RSVP will automatically be acquired upon paying your registration fee via PayPal.

Recertification Units (RUs):

Participants will acquire 0.3 RUs for attending.