Online Problem Solving Workshop Opportunity

The ASQ Blue Ridge Section 1108, is excited to offer a first-ever, online problem solving workshop in two half-day sessions on Thursday, September 21, 2017 and Thursday, September 28, 2017.  


This workshop will be led by Joseph D. Vacca, who is Head of Operational Excellence at CIGNA Health Spring in the Hartford, CT area.  Here is a link to Joe’s LinkedIn profile:


The sessions are open to both ASQ and non-ASQ members.


The deadline to register for one or both sessions is by Thursday, September 14, 2017 at 12:00 noon Eastern time.  The registration link is here: 


September Meeting – (09/14/16)

Wednesday, September 14th

C. Jane Norman

Profound Knowledge Products, Inc. (PKP, Inc.)


Health Care Leadership & Improvement Strategies: Similarities & Differences from Other Business Segments


ASQ Health Care Issues Jane Norman 2016V2


When working with Health Care organizations in the improvement and leadership arenas, there are great similarities in theory application which can be leveraged from experiences from other business segments.   However, there are key differences which range from communication style and personality intelligence to understanding the cost/price relationship and ROI.  Improvement professionals should be aware and examine their paradigms and assumptions to optimize their contributions to Health Care organizations.  This talk will address these issues and provide insight and strategies for working with and contributing to Health Care organizations.

Continue reading “September Meeting – (09/14/16)”

Webinar – ASQ Reliability Introduction – (10/13/14)


Presentation Link-> ASQ Reliability Presentation

Topic:  ASQ Reliability Introduction

Speaker:  Norma Antunano, PhD



In this Webinar Norma will share an overview of ASQ  Reliability Division and Region 14A,  perspective, the diverse  opportunities to apply Reliability in our evolving environment,  and how to engage and locate Reliability related  on-line materials using the ASQ website.

Speaker Bio:


Norma Antunano is section 1414 Education Chair and Secretary, and region 14A Reliability Councilor.  In this Webinar Norma will share an overview of ASQ  Reliability Division and Region 14A,  perspective, the diverse  opportunities to apply Reliability in our evolving environment,  and how to  engage and locate Reliability related  materials  on line in ASQ site.

Norma  has worked in the technology industry in different Quality and Reliability roles, and is passionate about Continuous  Improvement. She has led  and mentored  diversity of technical and business improvement and innovation projects at Medtronic, Honeywell,  Broadcom and Hewlett Packard from scoping to successful completion.  Norma  has been Malcolm Baldrige National Quality Award Examiner for several years,  has facilitated diversity of courses including Probability and Statistics for  Business  graduate students at the University of Phoenix, and has authored papers for  IPC,  ECTC and ASQ.  Recently, Norma has been  working with  ASQ Reliability Division preparing content on areas of interest.  Norma is a Systems Engineer, holds a Master in Engineering Sciences,  MBA in International Management  and a PhD in Engineering.  She is also  IEEE Senior member, certified Lean Six Sigma Master Black Belt,  Scrum, CQE, CSQE, CRE and SSBB.

On a computer, use any browser with Flash. Nothing to download.
On a phone or tablet, launch the app and enter meeting code: asq-1414-education-norma-a

You have the following options to listen this webinar:

October 13, 2014
6 PM – 7 PM (CST)

Join the audio conference:
Dial a phone number and enter access code, or connect via internet.

By phone:
United States – Hartford, CT   +1.860.970.0010
United States – Los Angeles, CA   +
United States – Thousand Oaks, CA   +1.805.309.5900
Access Code   558-262-817#

By computer via internet:
Join the meeting, click the phone icon and select ‘Call via internet’. A small download might be required

RUs: Participants can earn 0.1 RUs for attending this webinar.   To receive RU credit, please identify your name in the meeting room once you are connected (easy instructions will be provided in the virtual room)

Sponsored by ASQ Section 1414 in partnership with  ASQ Section 14A Reliability Division

February Meeting – (02/13/2013)


 Speaker:  Robert “Jobby” Johnson

Topic:  Integrated Rolling Wave Approach to Lean Six Sigma

Slide Show: ASQ Section 1414 – Johnson_Integrated_Rolling Wave (Feb. 2013)


The purpose of this presentation is a case study on the use of the Integrated Rolling Wave (IRW) approach to Lean Six Sigma.  The nine month contract started with the Master Black Belt conducting an exercise to determine the areas of the client that needs improvement using affinity diagram.  This resulted in 87 suggested Lean Six Sigma projects.  These projects were then consolidated into categories of just do it (JDI) where the solution was clear, rapid improvement event or Kaizen (RIE) where this could get quick hit wins and the final category was extended projects that need more structure and time to complete.  The 87 projects were then grouped where the scope of the projects naturally grouped together and the final total to start the IRW called sprints were 12 JDIs, 39 RIEs and 3 Extended Projects.  A prioritization matrix with agreed to weighted criteria was sent to management of the client and these scores were used to decide the order in which the events would unfold.  Each sprint is seven weeks long and covers seven events with a two black belt alternating weeks as the facilitator.  Each black belt has one week to plan and follow-up on the past event, while the other black belt facilitates the event and the following week they switch roles.  After each sprint the priorities are reviewed with a Governance Board to ensure we are still on the right track.  Special consideration is needed in scheduling so you don’t have the same team members on the event in back to back weeks.  This rapid deployment of events maintains momentum and improves many areas of the client in a very short period of time. The key tools used in the events are the affinity diagram, cause and effect diagram (fishbone), value stream mapping, spaghetti diagram and prioritization matrix to provide value fast.


Robert (Jobby) Johnson is a Lean Six Sigma Black Belt for Kforce Government Solutions in Austin, Texas.  He is a Certified Six Sigma Black Belt through ASQ applying Six Sigma projects and tools over the past ten years.  He is a Certified Manager of Quality and Organizational Excellence managing quality systems and refining ISO and SPC in several organizations.   In addition, Jobby is a former Certified Project Management Professional (PMP) through Project Management Institute (PMI) and has taught Masters level Project Management classes for Clarkson College.

Jobby is Past Chair of the Lean Enterprise Division and past chair of the Nebraska Section of American Society for Quality (ASQ).  He was a lead state examiner for the State of Nebraska’s Edgerton Award and was on the conference committee for Quality Texas Conference examining and applying the Malcolm Baldrige criteria.

His educational background includes a MBA from UNL graduating with distinction and BS in Management from Park College in Parksville, MO graduating Summa cum Laude.

He has given many project management, quality management, lean thinking and six sigma presentations at the local, state and national levels including the ASQ’s Lean Six Sigma conference and ASQ’s World Conference for Quality and Improvement (WCQI).


Crowne Plaza Hotel
6121 North IH 35
Austin, Texas  78752
(512) 323-5466
Crowne Plaza Hotel Directions


  • 6:00 – 6:30 PM – Networking Time
  • 6:30 – 6:45 PM – Announcements
  • 6:45 – 7:45 PM – Main Speaker Presentation
  • 7:45 – 8:00 PM – Door Prizes


Appetizers are being provided to members and guests.


RSVP would be greatly appreciated to determine food requirements (not required to attend).


0.3 RUs shall be awarded to attendees of this event.