2011-11-09 Meeting: “Demingisms”

Wednesday – November 9, 2011

Austin Community College (ACC) Highland Business Center (HBC)

6:00 – 6:30 PM  –  Networking Time
6:30 – 7:30 PM  –  Main Speaker Presentation
7:30 – 7:45 PM  –  Announcements
7:45 – 8:00 PM  –  Door Prizes

SPEAKER: William W. Scherkenbach

TOPIC: “Demingisms”

Dr. W. Edwards Deming had a profound effect on the quality profession.  He is the acknowledged guru who led Japan out of the darkness of war and into a brilliant industrial future with quality as its cornerstone.  But did he really say it?  And what did he mean when he said such things as “substitute leadership!” or “the most important things are unknown or unknowable”?   These are things he wanted to teach western management, but to a large extent, they missed the point.

Bill Scherkenbach, who assisted Dr. Deming on many of his 4-day workshops, will speak on Demingisms.  Much of what Deming had to say has been misunderstood, taken out of context, or misinterpreted over time.  Deming believed that management by results was wrong, but what did he say to replace it with?  Did Deming ever say “if you can’t measure it, you can’t manage it?”  Find out at this month’s exciting meeting which brings many of Dr. Deming’s teachings to the forefront.  Bill will bring along a huge collection of sound bites from his immense Deming archive and he will provide insight into Dr. Deming’s true meanings and how it applies in 2011.  This will be a truly revealing, entertaining, and profound evening.  Make plans to be at ACC Highland Business Center for this month’s ASQ Austin meeting on Wednesday, November 9.


Bill Scherkenbach’s executive career in operations and quality management spans world-class enterprises, multinational high-technology organizations and entrepreneurial ventures, with consistent success in improving quality while reducing cost.  Dell, Lexmark, Tokai Rika, Samsung, Liteon Technologies, Ford, GM, US Departments of Defense and Energy are a few of the organizations that have benefited from my technical and transformational leadership.  Extensive European and Pacific Rim (China, Taiwan (Ex-Pat), Singapore, India, Malaysia, Korea, and Japan) supply chain experience.

  • Deming Medal
  • Engineering Society Gold Medal
  • ASA Fellow
  • ASQ Board of Directors (past); ASQ Automotive Division Chairman (past)
  • American Insurance Congress Board of Directors (past)
  • Accompanied Deming on over 1000 occasions as he helped clients all over the world.

“He was my student, and there’s none better in the world… It takes a little ingredient called profound knowledge, and he’s got it.”

W. Edwards Deming

2011-10-19 October Education Event: Lean Six Sigma: One Practitioner’s Perspective

Wednesday October 19th 6:30-8:00pm

TITLE: Lean Six Sigma: One Practitioner’s Perspective

The list of quality improvement methods is long and growing as seen from the increasing number of books and articles published. Various improvement methods have been embraced by numerous manufacturing industries. Many other types of organizations such as non-profits, health care, and government including the military are also utilizing them. This talk will focus primarily on Six Sigma and Lean and will provide overviews to these popular methodologies, describe a successful corporate deployment along with examples, and offer some musings on future directions including careers.

REGISTRATION: This event is free!  Register early as space is limited. Register Here.

LOCATION: ACC Highland Business Center, Room 410  MAP
5930 Middle Fiskville Rd
Austin, Texas 78752

Allan C. Howard has been involved with quality improvement for most of his career. Since 2000 he has served as a Six Sigma Master Black Belt at three large, multi-national companies training and consulting on a wide variety of projects including manufacturing, supply chain, market/sell, and research & development. He is a senior member and Certified Quality Engineer, American Society for Quality (ASQ).

Quality Inspector – AMAT – Austin, TX

Job Description:

Perform incoming material quality inspections using various metrology equipment.  This would include CMM equipment and programming, calipers, micrometers, height gages, surface profilometers, gage pins, etc.  Also perform packaging specification inspections, communicate with engineering and manufacturing on specific issues, lifting of material up to 50 lbs, and data input based on results.  NOTE:  This is a temporary position with an 18 month maximum timeframe with potential for full-time position.


Minimum 5 years using metrology equipment listed in job description.  AS technical degree preferred.

Knowledge, Skills and Abilities:

Thorough knowledge of geometric dimensioning and tolerancing based on Y14.5M.  Microsoft office knowledge.  Ability to work unsupervised.  ASQ certification a plus.

Contact Information:

Send resume and salary requirements to glenn_dubcak@amat.com

2011-10-12 Tour: “Thirsty Planet Brewery Tour”

Wednesday – October 12, 2011

Thirsty Planet Brewery
11160 Circle Drive
Austin, Texas  78736

In the spirit of Oktoberfest, ASQ Austin has arranged for a unique tour of the Thirsty Planet Brewery (www.thirstyplanet.net).  Note that beer tasting is also included as part of this tour.

This event is free!  Register early as space is limited. Register Here.

5:00 – 5:45 pm – Networking time/ Pizza
5:45 – 6:00 pm – Announcements
6:00 – 8:00 pm – Brewery Tour

Thirsty Planet Brewing Company is very easy to find. Just take 290 W, 5 miles past the Oakhill Y, turn onto the second Circle Drive entrance, and we are the big building with a grain silo out front with Thirsty Planet written on it. Can’t miss us, and don’t tell anyone if you do!

2011-09-14 Meeting “Multi-dimensional Testing with Business System Integration”

Wednesday – September 14, 2011

Austin Community College (ACC) Highland Business Center (HBC)

6:00 – 6:30 PM  –  Networking Time
6:30 – 7:30 PM  –  Main Speaker Presentation
7:30 – 7:45 PM  –  Announcements
7:45 – 8:00 PM  –  Door Prizes

TOPIC: “Multi-dimensional Testing with Business System Integration”


Forrest Breyfogle is a Professional Engineer and ASQ Fellow who founded Smarter Solutions in 1992.  Mr. Breyfogle has authored or co-authored thirteen books, published over 150 technical articles for a wide range of publications, and has been interviewed by television, radio, and publication editors about managing the dynamics of organizations and the application of all forms of enterprise improvement methodologies. Mr. Breyfogle began his career with IBM in development and later transferred to the product test organization. Within these organizations he became very interested in the benefits derived from the wise use of statistical techniques. From 1980 to 1992 he served IBM in applying Six Sigma methodology” to testing, development, manufacturing, and service organizations.

Mr. Breyfogle has conducted numerous Lean Six Sigma workshop sessions as well as Master Black Belt, Black Belt, Green Belt, Champion, and Executive training sessions throughout the world. He has coached an array of individuals and organizations on the wise application of Lean and Six Sigma techniques. Smarter Solutions, Inc. has had the honor of serving a distinguished group of Fortune 100 clients and many others in a wide variety of industries.

Mr. Breyfogle was named Quality Professional of the Year for 2011 by Quality Magazine. He also received the prestigious Crosby Medal from the American Society for Quality (ASQ) in 2004 for an earlier book, Implementing Six Sigma (second edition). He serves on the Board of Advisors for the University of Texas Center for Performance Excellence.


With computer software and hardware testing, often logic pass/fail failures occur because of combinational issues. For example, one state of a factor may not work when exercised in unison with particular state conditions of two other factors.

It is typically impossible to test all possible combinations of input parameters when trying to ensure that no one combination can cause a failure.  Multi-dimensional testing is an approach for efficiently testing a logic pass/fail response given multiple combinational input considerations. With this strategy, a carefully selected small number of possible subset factor combinations can yield a satisfactory test of combinational effects (not to be confused with interaction effects).  For this test methodology, several quantifiable “test coverage” statements are available. A computer program can be used to provide test designs for any number of factors and levels considerations.

It will be also shown how this test methodology can be integrated within an overall enhanced business management system, which, among other things, provides predictive scorecards.


Forrest W. Breyfogle III
President and CEO, Smarter Solutions, Inc.

2012-01-11 Meeting: “How to be a Quality Superhero”

Wednesday – January 11, 2012
Austin Community College (ACC) Highland Business Center (HBC)
6:00 – 6:30 PM  –  Networking Time
6:30 – 7:30 PM  –  Main Speaker Presentation
7:30 – 7:45 PM  –  Announcements
7:45 – 8:00 PM  –  Door Prizes
TOPIC: “How to be a Quality SuperHero”
This brief seminar will discuss the top five topics that will make you a quality superhero. These five steps will make your brand much more important at your workplace. One consideration – YOU may have to change a little or a lot to be classified as a SUPERHERO.


Dr. Mac McGuire has over thirty years of service in the United States Army where he began as a private and worked his way through the ranks where he retired as a Lieutenant Colonel. He was responsible for the implementation of quality initiatives for over 20,000 personnel in 117 Texas communities. The Texas National Guard won a variety of awards and two second place finishes in a 54 group field.

Mac is a highly energetic and positive motivational speaker. He is adept with any group and brings sound advice and a common sense approach to any problem. He possesses great people skills and is a consensus builder as well as a team builder.

Dr. McGuire is also a Adjunct Professor at the University of Mary Hardin Baylor in Temple in the MBA Program where he teaches leadership, strategic planning, and change management. He also teaches for the Professional Development Center at the University of Texas and often serves as a guest lecturer in the areas of leadership, strategic planning, and organizational improvements at the University of Texas. This spring he will teach a special certification program as an Adjunct Professor for Southern Methodist University in Dallas.



Software Engineer in Test – EA – Austin, TX

Software Engineer in Test: EA was founded 25 years ago by individuals with a deep passion for making games. Many things have changed over the years as the gaming industry—and the company—has expanded immensely, but we are still driven by the same passion for developing, publishing, and distributing the world’s best games. Our history has been one of great success, and our future looks even brighter. Gaming has come a long way from Pac-Man & Space Invaders to modern EA Favourites like Burnout, Battlefield, Mercenaries, Dead Space, Spore, FIFA, Madden, Need for Speed and the world’s most successful game franchise, The Sims. Fuelled by our talented staff at locations right across the Globe we are united in our passion to continue shaping the future of interactive entertainment. Together we can make a difference.

The Software Engineer in Test writes and maintains a suite of test applications that ensure timely and bug-free releases of the EA online commerce platform. This online platform provides a robust set of shared user and e-commerce related services used by all of EA’s titles. This role is integrated within a small development team to design and implement automated functional and load tests for back-end system APIs. In an agile SCRUM development process, Software Engineers in Test develop automated tests in parallel with all API additions and enhancements, and plays a key role in qualifying our progress, stability, and release readiness. The person in this role will play a key role in requirements analysis, defending API standards, writing automated integration tests, writing and executing load tests, and communicating failures to engineering.

Job responsibilities
– Interacts with Engineers in Test and application developers to implement automation systems, primarily written in Java under TestNG and custom proprietary frameworks
– Attends and contributes to elaboration meetings, writes test plans and holds reviews, hosts and contributes to peer test code reviews
– With some guidance, able to extend existing test automation frameworks
– Maintains the integrity of complex engineering features within a continuous build and continuous test system
– Works closely with development teams to improve the software development and testing process
– Supports the build and deployment of code to the test environments and diagnoses problems from client and server logs
– Elevates significant issues to leads / manager
– Foresees issues and provides proactive solutions to closure
– Develops, documents and communicates test process improvements on a multiple project basis
– With some guidance, helps determine test priorities
– Ensures robustness of the system and approves components and projects for launch

Required skills
– Clear understanding of automation testing as it relates to client server systems and APIs
– Unit test writing with Java (jUnit or testNG).
– Knowledge of Perforce (or comparable source code control), Eclipse (or comparable IDE), SQL, XML, UNIX/Linux, TCP/IP, and client/server systems
– Junior to mid-level programming skills in Java. Solid OO background.
– Familiarity with common internet technologies and adaptability to new technologies
– Knowledge of relational databases and ability to run SQL queries and verify data entry

Desirable skills
– GUI automation programming with Selenium
– Networking and OS level performance diagnosis
– Bash shell scripting
– Strong Linux skills and familiarity with Internet security and networking configurations

– 3 years experience on multiple projects from requirements to release in either a development or test development role
– Unit test development experience
– Automated integration test development experience
– Experience with web GUI automation tools such as QTPro/Winrunner/Selenium
– Experience with load testing tools and methodologies (jMeter)
– Experience creating full life cycle test plans, templates, and strategies
– Previous Game industry experience desirable

– Bachelors Degree in Computer Science or Software Engineering
REQ. #: 41004

Contact: Brent Rogers

2011-05-14, May Awards Dinner

All you can eat Italian Buffet.

DATE: May 14, 2011


  • 5:30 – 6:30 pm  –  Networking Time
  • 6:30 – 7:00 pm  –  Announcements / Awards
  • 7:00 – 7:45 pm  –  Dinner
  • 7:45 – 8:00 pm  –  Door Prizes


LOCATION: http://www.cannolijoes.com/map.html

Our Awards dinner is the one time of the year where ASQ Section 1414 recognizes the efforts of all its volunteers. Please bring your family and join in the fun.

The awards dinner will be hosted at Cannoli Joe’s on Saturday, May 14th at 5:30 pm to 8:00 pm. We will be taking reservations via PayPal only. There will be no payment accepted at the door. (You don’t need a PayPal account to pay through PayPal)

Reservations were closed on Sunday May 8th at 9pm. No cancellations or refunds after that time.

Dinner (all inclusive) will be $15 for adults and $7 for children 12 and under. There will be a cash bar.

2011-04-13, April Regular Meeting

TOPIC:     Owner of Rudy’s BBQ, Mighty Fine Share Recipe for Success

SPEAKER:  Ken Schiller, Owner of K&N Management

DATE:                          April 13, 2011


  • 5:30 – 6:30 pm  –  Networking Time
  • 6:30 – 6:45 pm  –  Announcements
  • 6:45 – 7:45 pm  –  Main Speaker Presentation
  • 7:45 – 8:00 pm  –  Door Prizes

LOCATION: Marie Calender’s


In 2010 K&N Management became the first Austin company to win the Malcolm Baldrige National Quality Award.   Mr. Schiller shall be talking about the path his company took in acquiring the Malcolm Baldrige National Quality Award.

Continue reading “2011-04-13, April Regular Meeting”

2011-04-30, April Education Event

April 30, 2011 – ASQ Austin Education Event
The Austin Section of ASQ is proud to offer this special Spring 2011 Education Event.
TOPIC: Dr. Deming Day
DATE: April 30, 2011

TIME: 8:00 am – 5:00 pm

LOCATION: ACC Highland Business Center, (2nd Floor)
5930 Middle Fiskville Rd.
Austin, Texas 78752
  • Recognize Deming’s relevance in today’s business environment
  • Better understand the difficult to understand
  • Recast existing management data by understanding variation

Continue reading “2011-04-30, April Education Event”