June 28 – ASQ Human Development & Leadership Division Webinar

The Gift of Quality: How to make the World a Better Place

Wed Jun 28th 7:00pm
Quality, Well-Being

ASQ Human Development & Leadership Division Webinar

Date: Wednesday, June 28, 2017

Time: 7:00 pm – 8:00 pm ET

Topic: The Gift of Quality: How to make the World a Better Place

Presenters: Dr. Mark R. Jones

Registration link: https://register.gotowebinar.com/register/1060248450838251009

After registering, you will receive a confirmation email containing information about joining the webinar. A recorded copy of the original webinar will be published on both our YouTube channel and our web site (www.asqhdandl.org/archived-webinars.html) as soon as possible after the event.

The Gift of Quality: How to make the World a Better Place

Quality Management when applied as a leadership and human development approach, can make the world a better place by training practitioners to demonstrate how individuals, organizations, and communities can plan, assure, measure, and improve well-being (health and wellness). This webinar uses a quality management lens as a human development approach to achieving “well-being” as the quality (state or condition) of individual and organizational health and wellness. We will introduce an architecture of the Gift of Quality in terms of the roles of Performance Optimization, Quality Management, Human Development, and Leadership Development. We will explore how Quality Management can be used as the planning, assurance, quality control (verification/regulation), and improvement of individual and organizational health as the observable condition of physiological (individual) and structural (organizational) fitness. We will also explore how Quality Management can be used as the planning, assurance, quality control (verification/regulation), and improvement of individual and organizational wellness as the subjective and behavioral experience of abundant prosperity (causes of joy). We will introduce some tools that address relational well-being (H-S-L), technical-structural well-being (MBNQA), and relational competency (ESCCO | INA) — leading to greater individual and organizational resilience, effectiveness, efficiency as indicators of well-being.

About the presenter:

Dr. Mark R. Jones is a leadership psychology and performance optimization expert specialized in the integration of emotional-social-cultural-cognitive-organizational competencies with process and quality improvement. He provides leadership, mentoring, coaching, and consultation on high-performance team development, (multi)cultural analysis and design; organizational development; transformational technology analysis, and performance optimization. He has provided over a billion dollars in cost savings, cost avoidance, and/or revenue generation for his clients/employers/sponsors. He is a Senior Executive with over 25 years of fulltime corporate experience, including 5 years fulltime experience serving at a senior executive level — CEO / Executive VP / Corporate VP / CIO / CTO / CTA — in organizations with annual budgets of $100M or greater, and in non-profit and elected and/or appointed positions. He is a regional-level Malcolm Baldrige National Quality Award (MBNQA) examiner, senior member and past Chapter Vice-President of Society of Manufacturing Engineers (SME), and a Vice Chair in the Human Development and Leadership division of the American Society for Quality (ASQ). He is also the CEO and Research Director for Sunyata Group.

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