Wednesday – February 9, 2011
Topic: “Evolution of Patient Safety & Quality in Healthcare”
Location: Marie Callender’s
5:30 – 6:30 pm – Networking Time
6:30 – 6:45 pm – Announcements
6:45 – 7:45 pm – Speaker
7:45 – 8:00 pm – Door Prizes
Speaker: Gail VanZyl from Scott & White Healthcare
Gail VanZyl, RN, CHRM, CPHQ is the Chief Nurse Executive and Executive Vice President for Quality, Safety and Regulatory Services for Scott & White Healthcare. Gail graduated with honors from Oregon Health Sciences University Nursing School in Portland, Oregon. She has been leading quality and patient safety improvement initiatives since 1982, when she trained with Joseph Juran at the Juran Institute of Continuous Improvement and W. Edwards Deming. Early in Gail’s professional nursing career, she practiced in ICU, Trauma, OR/PACU and the Emergency Department. Gail has been in leadership roles in Quality and Patient Safety and Nursing in both community and teaching clinical settings. She is currently appointed to the Texas Governor’s Advisory Panel for Hospital Acquired Infections, Texas Health and Human Services Commission Advisory Group on Quality Based Payment, and the Texas Hospital Association Committee on Quality and Patient Safety. Gail has been published on quality and patient safety by the American Hospital Association, and is a frequent presenter on these topics in both regional and national settings. In her spare time, Gail is enrolled in Loyola University Law School and will be graduating with an Masters of Juris Prudence in Health Law this April.
Ms. VanZyl’s talk shall touch on the following topics:
- Application of industrial models of total quality management to healthcare (Juran, Deming)
- Evolution from TQM to CQI to Lean Six Sigma to Toyota Production System – - are they really all that different?
- Human error theory and applications in patient care (Clinical Simulation, Force Function, Automated Medication Dispensing)
- Healthcare Reform and Quality Based Pay for Performance — it’s here!
